Frequently Asked Questions

What is tubeonAI?

With thousands of influencers creating hundreds of videos trying to keep up with your favorite influencers is a challenge. The primary goal for tubeonAI is to automatically download the transcripts for each video from the influencer the YouTube subscriber follows and run it through Chat GPT to summarize the content and deliver it to the subscriber in real-time based on the user’s transmission preference.

Do you have any social media accounts?

Yes, we are active on Twitter, YouTube , and Facebook. You can find the links to our accounts in the bottom navigation rail.

How do I subscribe to tubeonAI?

You can sign up for a Free trial or paid subscription at https://web.tubeonai.com. Unlimited subscription is just $8.99/month or $79.99 annually

What payment methods are accepted?

We support all major payment methods including Amex, Visa, Mastercard, ACH, Cash App and PayPal.

Is there a free trial available?

Yes, we offer a free trial. Our free trial is good for 5 hours of video content summaries.

How much does it cost to subscribe?

We offer 2 tiers of pricing. The monthly fee is $8.99/month or you can pay $79.99 for an annual subscription. The subscription fee is automatically charged on a monthly/annual basis until you cancel the subscription.

Can I cancel my subscription at any time?

You can cancel your subscription at any time. Just login to the mobile app, navigate to the Subscription page and click cancel. Your subscription will be good until the renewal date. To Cancel a subscription on an iPhone you will need to do this through the Settings menu. See https://support.apple.com/en-us/HT202039 for general instructions.

What happens if I cancel my subscription?

If you cancel your subscription, we will stop charging the monthly or annual fee on the renewal date. Your information will be expunged from the platform within 30 days of cancelling your subscription.

How do I upgrade or downgrade my subscription?

We have 2 tiers. You can convert your annual subscription to a monthly subscription on the first anniversary of your annual subscription. At any point in time you can upgrade from a monthly subscription to an annual subscription by paying the annual fee of $79.99. The annual membership will commence immediately we you will get one extra month as a bonus.To modify a subscription on an iPhone you will need to do this through the Settings menu. See https://support.apple.com/en-us/HT202039 for general instructions.

Is customer support available?

We have interactive chat on the website and you can reach us via email at any time at support@tubeonai.com

Is my data safe and secure?

We do not store any sensitive financial information on our site. Once you cancel your subscription we remove all data within 30 days

Do you offer a referral or affiliate program?

We are looking into launching a referral program in Q2 of 2024. For more information on our affiliate program please send us an email at info@tubeonai.com

Can I use your app for my business?

Our app is suitable for personal or business use. You may choose to use our app to help in researching content on the Internet for business or personal use

What is your refund policy?

Subscriptions are prepaid and the summaries are delivered in real-time. There are no refunds. Should you decide to cancel your subscription we will stop charging you on the renewal date of your current plan.

What happens if I experience technical issues or bugs?

If you experience any issues or bugs please email us the details of the issue(s) to support@tubeonai.com

Can I customize your app to suit my needs?

You can customize the app by subscribing to different YouTube Channels or Podcasts

What devices and operating systems are supported?

For iOS we support all models of iPhones with an iOS version of 13.0 or later. For Android devices we support OS version 5.0 or later.